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Contact Search. The contact search tool allows you to search for highly targeted contacts that meet specific demographic and firmographic criteria. Exporting Contact Details The prospecting tool provides three export options: export to Salesforce, export contact as a CSV file, and email contact as an Outlook contact card. Average salaries for ZoomInfo Customer Support Specialist: $50, ZoomInfo salary trends based on salaries posted anonymously by ZoomInfo employees. We use necessary cookies to make our site work. By clicking ‘accept’, you agree that we may also set optional analytics and third party behavioral advertising cookies to help us improve our site and to provide information to third parties.
 
 

Contact ZoomInfo | Fast Customer Service/Support – JustUseApp

 

Other key add-on solutions include Global Data Passport for business expansion, Engage for automated email and cold calling outreach, Website Chat to help you identify your best website visitors, and Data-as-a-Service for more insightful data.

If your actual usage exceeds anticipated use, you can purchase additional credits anytime. ZoomInfo integrates with many sales and marketing platforms, customer relationship management CRM solutions, and other automation tools.

These integrations come with a basic usage and installation cost and require a minimum purchase of bulk credits for immediate use. If your usage exceeds initial expectations, you can buy additional credits to keep using the integrated solution.

All three plans include access to ZoomInfo’s core features, which include:. Now that I’ve covered ZoomInfo’s pricing plans and inclusions, let’s take a look at some of its key features.

In all, ZoomInfo is a comprehensive sales intelligence tool that can help you generate leads, research markets, and understand customer needs. Review websites like Capterra rate ZoomInfo 4. Its key features include a comprehensive database, verified emails, cell phone numbers, detailed company profiles, keyword or name search options, email alerts, the option to export data in multiple formats, and more. ZoomInfo has helped over 20, small businesses and corporate enterprise customers identify, connect with, and engage buyers.

HubSpot Sales is a free sales intelligence tool that offers some of the features of ZoomInfo such as email alerts and company profiles. It’s a good solution for businesses that are looking for a low-cost sales intelligence tool. Pricing HubSpot Sales is free to use.

LinkedIn Sales Navigator is a paid sales intelligence tool that offers detailed contact information and insights into companies’ social media presence. It’s a good solution for businesses that are looking for a comprehensive sales intelligence tool that does everything from sales prospecting to closing deals. LinkedIn Sales Navigator is a great ZoomInfo alternative trusted by marketing professionals worldwide.

With both plans, you get a free trial option. It offers a free trial so you can test out its features before deciding to purchase.

Info on their pricing plans is available on request. Swordfish is a paid sales intelligence tool that offers detailed contact information, advanced search capabilities, and email alerts. It’s a good solution for businesses that are looking for a comprehensive sales intelligence tool. Pricing You get 5 free searches as a new user.

Higher-priced plans with more credits cost more. How much does ZoomInfo cost? The cost of ZoomInfo is based on the features and functionality, the number of credits, and the number of licenses you need. ZoomInfo add-ons and third-party platform integrations come with additional costs. You can request ZoomInfo cost by entering your business email address and other information on the ZoomInfo pricing page.

What is the cost per contact on ZoomInfo? ZoomInfo does not charge per contact cost. You can look up as many contacts and company profiles as you want to within the platform. ZoomInfo credits are used when you export a contact or company profile from the platform to a CSV file or Excel file. It’s a sales intelligence tool that can be used to find leads and gather market research.

However, it provides third-party integration with popular customer relationship management CRM solutions. Can I export data from ZoomInfo? What type of data can I export from ZoomInfo? You can export contact information, company information, email addresses, website URLs, targeted prospect lists, and more useful data from ZoomInfo. ZoomInfo is a comprehensive sales intelligence tool with a large database of businesses and professionals.

Consumers complaining about ZoomInfo most frequently mention customer service and free trial problems. ZoomInfo ranks 43rd among Recruiting sites. This company does not typically respond to reviews. Most of the information on their site if made up or just inaccurate. They waste time for legit business people who are trying to make a living finding the right people to contact and help solve challenges.

As a salesperson I know its frustrating to hear from 40 people a day but its worse when ZoomInfo has you calling the wrong people forcing them to take 40 calls a day. They are terrible for sales and I am thinking only trash companies use them. Totally useless, there’s a company with a similar name in another country and they’ve listed a bunch of employees as being under my company with email addresses that are just assumed to be under my domain. Took a month to hear back from them, then they said they would fix it right away, it’s 2 weeks later and there’s another fake employee there.

I’m sure these are just some guys with a server in their basement somewhere! We’re a small firm that thought ZoomInfo could let us grow and cast a wider net.

After one year of using ZoomInfo, we can attribute maybe one client to it. Why are the rates so low? I’m guessing companies listed on ZoomInfo are either flooded with emails I mean, all ZoomInfo subscribers emailing the same people. We tried pleading with them to let us out of the contract, but they were adamant that this is impossible, even after we explained that the pandemic basically has almost bankrupted us and we simply cannot afford them.

Right now we have another year to pay, we’ll try pleading with them another time but I doubt we can solve anything. Seems borderline unethical, but definitely not a customer-friendly organization. Tip for consumers: Be very careful before signing their contract. They also close any opportunity to opt out of auto renewal months ahead of the subscription expiration date.

Products used: ZoomInfo sales intelligence platform. Their product did not generate any new customers; we were not interested in renewing. I was asked by my boss to look into this organization, so I expressed interest on their site. I was then called times a day, often 3 times in a row, and emailed twice a day. On the 4th day I answered a call and asked not to be contacted over the phone again. I was still contacted repeatedly. I’m currently blocking every number of theirs I can find.

I was planning to use Zoominfo’s service, but their sales tactics have sent me away. I will look for one of their competitors in order to not support this kind of harassment. I don’t know who that works on, but it will not work on me. Tip for consumers: Don’t support this business. ZoomInfo’s contract is nothing short of predatory and contains a auto-renewal two-months before the term ends.

We made the mistake to call the rep and say we didn’t wish to renew but we were told that wasn’t good enough by a written collection later 3 months later. Had to be in writing yep it did say that.

We paid in advance for a year and stopped using the system early because the data was not useful to us. We serve homeless shelters with donated dollars and now we’re sending thousands of dollars to these people and their lawyers and collectors. Imagine telling these shelters your contribution won’t be coming this month. Don’t get involved with these people. This is not a company but a money scheme of a company. I learn my big lesson with them and so help me God!

They overcharged me and even though i asked them numerous times to cancel the contract they refused to do so and wanted me to pay just two hours after asking them to cancel. Then they promised I would pay in installments but contract force i had to pay in full. Worse of all i did not want to renew contract and in the system shows auto renew.

And sent the amount to collections forcing that i have to pay for a service i have never used. Products used: they did not have all that they promised to have. Found my company information on their web site but there was a CEO whom I have never heard of listed to my company. Looks like a site for people or wanabes to try an puff themselves out.

Tried to contact this web site, they sent a link for support that dose not work. A human did answer the phone and send a link that also does not work. I am a small business owner and was engaged by a sales person from Zoominfo, she appears sincere and nice and understand what I needed, she pitched the system and then negotiated a contract that appeared to later when I found out was not what I wanted and it was expensive.

As I was passed on by another colleague, he was really rude and did not listen to what I wanted but let me signed another contract which was more expensive. Then they scheduled an IT person who was rude and only gave me 15 minutes waiting time I was late but he could have waited to consult me as there was a time difference , he never followed up.

After 6months, the asked their Lawyers to threatened me to pay for the 2 years contract. These people remove your listing than put it back up three months later. And you have to have access to your old email address at work to ask to have it removed Thel also defraud their clients by willingly selling outdated or incorrect information and claiming it is new.

Stay away from this company. They are extremely high pressure, rude, and just overall a poor product. A client contacted me today about misinformation posted on Zoom Info. About my company. Derogatory remarks about both the principals and fabricated financials that we have no idea about where this information could of been derived, Obviously fabricated. You may ask yourself why this is the only review site to show all negative reviews — spend 15 minutes checking Zoominfo’s reviews on G2 and it’s clear they are paying for thousands of fake reviews, if not generating via bot.

Image attached You can also tell the reviews are fake by: the same repeated phrases over and over, inaccurate info several reviews just call it Zoom , the poor and broken english time and time again, and the fact that almost EVERY positive review has a source of “invitation by the seller.

They all give it 1-star. This is an elaborate scheme by Zoominfo to hide the legitimate 1-star reviews. This company is so fraudulent and a total scam. It’s illegal to pay for or produce fake reviews to mislead consumers. Props to sitejabber for apparently having way more stringent qualification to screen out fake reviews.

We should all report them to the FTC. I signed up for a free trial. Didn’t get a free trial. I got called by a dude who wanted to set aside 15 minutes for a videoconference meeting. I agreed to it as I was curious about ZoomInfo. Well, between then and the time of the appointment, I looked them up.

No thanks. So I emailed to let them know I was canceling the meeting. The guy called me from a spoofed number that matched my cell’s area code. Not a ZoomInfo corporate number mind you, a spoofed number close to my cell. I usually regard those as spam, so I sent it to voicemail. Asked about rescheduling. I said, “So you call someone who’s business you want from a spoofed number? Thanks but no thanks. Haven’t heard from them since. But given the reviews here, I am guessing I might be harassed throughout the week.

Not professional. He also had no idea what my position was at a hotel Corporate Travel Sales Manager but insists that thousands of hotels use them. If plenty of hotels use you it’s mainly for leads of corporate travelers to try and secure business. He didn’t even bother to show me how the platform worked and instead ended the call abruptly saying let’s not waste anyones time.

Horrible sales and customer service. Quite a joke. Zooming gathers incorrect information on business revenue, business addresses, employee names, and more. It is all wrong. They are a complete joke and should be shut down.

It should be illegal to do that they do. Someone needs to lock them up. I made the mistake of signing up for a free trial. Don’t do it! They hound you on the phone constantly. Call after call from different numbers. I eventually downloaded a RoboKiller app and now let that answer them Tip for consumers: Do not sign up for the free trial – you will never get rid of them!

This is a bunch of low lives. They spidered our site and made up fake info about us. It’s just a fraud masquerading as a legit business.

We tried contacting them to no avail. If it is correct data, you’re helping their scheme. Or if you do sign up, consider writing false data. Feed them their own medicine.

Hello Josie, I am very sorry to hear about your negative experience. Companies are able to claim their profiles and verify if it is up-to-date information.

 

Customer Support Specialist – ZoomInfo – Waltham

 
Outsource customer support needs for medical, technical, software, call center, and help deskRead More View contact profiles from Customer Support Team. Find below customer service details of ZoomInfo. Besides contact details, the page also offers a brief overview of the company. Head Office Zoom Information.

 
 

ZoomInfo Customer Service Phone Number () , Email, Help Center.

 
 

We use cookies for analytics, personalization, and ads. ZoomInfo has a consumer rating of 1 star from 61 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about ZoomInfo most frequently mention customer service and free trial problems.

ZoomInfo ranks 43rd among Recruiting sites. This company does not typically respond to reviews. Most of the information on their site if made up or just inaccurate. They waste time for legit business people who are trying to make a living finding the right people to contact and help solve challenges. As a salesperson I know its frustrating to hear from 40 people a day but its worse when ZoomInfo has you calling the wrong people forcing them to take 40 calls a day. They are terrible for sales and I am thinking only trash companies use them.

Totally useless, there’s a company with a similar name in another country and they’ve listed a bunch of employees as being under my company with email addresses that are just assumed to be under my domain. Took a month to hear back from them, then they said they would fix it right away, it’s 2 weeks later and there’s another fake employee there. I’m sure these are just some guys with a server in their basement somewhere! We’re a small firm that thought ZoomInfo could let us grow and cast a wider net.

After one year of using ZoomInfo, we can attribute maybe one client to it. Why are the rates so low? I’m guessing companies listed on ZoomInfo are either flooded with emails I mean, all ZoomInfo subscribers emailing the same people. We tried pleading with them to let us out of the contract, but they were adamant that this is impossible, even after we explained that the pandemic basically has almost bankrupted us and we simply cannot afford them.

Right now we have another year to pay, we’ll try pleading with them another time but I doubt we can solve anything. Seems borderline unethical, but definitely not a customer-friendly organization. Tip for consumers: Be very careful before signing their contract. They also close any opportunity to opt out of auto renewal months ahead of the subscription expiration date. Products used: ZoomInfo sales intelligence platform.

Their product did not generate any new customers; we were not interested in renewing. I was asked by my boss to look into this organization, so I expressed interest on their site.

I was then called times a day, often 3 times in a row, and emailed twice a day. On the 4th day I answered a call and asked not to be contacted over the phone again.

I was still contacted repeatedly. I’m currently blocking every number of theirs I can find. I was planning to use Zoominfo’s service, but their sales tactics have sent me away. I will look for one of their competitors in order to not support this kind of harassment.

I don’t know who that works on, but it will not work on me. Tip for consumers: Don’t support this business. ZoomInfo’s contract is nothing short of predatory and contains a auto-renewal two-months before the term ends.

We made the mistake to call the rep and say we didn’t wish to renew but we were told that wasn’t good enough by a written collection later 3 months later. Had to be in writing yep it did say that. We paid in advance for a year and stopped using the system early because the data was not useful to us.

We serve homeless shelters with donated dollars and now we’re sending thousands of dollars to these people and their lawyers and collectors.

Imagine telling these shelters your contribution won’t be coming this month. Don’t get involved with these people. This is not a company but a money scheme of a company. I learn my big lesson with them and so help me God! They overcharged me and even though i asked them numerous times to cancel the contract they refused to do so and wanted me to pay just two hours after asking them to cancel.

Then they promised I would pay in installments but contract force i had to pay in full. Worse of all i did not want to renew contract and in the system shows auto renew. And sent the amount to collections forcing that i have to pay for a service i have never used. Products used: they did not have all that they promised to have.

Found my company information on their web site but there was a CEO whom I have never heard of listed to my company. Looks like a site for people or wanabes to try an puff themselves out. Tried to contact this web site, they sent a link for support that dose not work. A human did answer the phone and send a link that also does not work. I am a small business owner and was engaged by a sales person from Zoominfo, she appears sincere and nice and understand what I needed, she pitched the system and then negotiated a contract that appeared to later when I found out was not what I wanted and it was expensive.

As I was passed on by another colleague, he was really rude and did not listen to what I wanted but let me signed another contract which was more expensive. Then they scheduled an IT person who was rude and only gave me 15 minutes waiting time I was late but he could have waited to consult me as there was a time difference , he never followed up.

After 6months, the asked their Lawyers to threatened me to pay for the 2 years contract. These people remove your listing than put it back up three months later. And you have to have access to your old email address at work to ask to have it removed Thel also defraud their clients by willingly selling outdated or incorrect information and claiming it is new.

Stay away from this company. They are extremely high pressure, rude, and just overall a poor product. A client contacted me today about misinformation posted on Zoom Info. About my company. Derogatory remarks about both the principals and fabricated financials that we have no idea about where this information could of been derived, Obviously fabricated. You may ask yourself why this is the only review site to show all negative reviews — spend 15 minutes checking Zoominfo’s reviews on G2 and it’s clear they are paying for thousands of fake reviews, if not generating via bot.

Image attached You can also tell the reviews are fake by: the same repeated phrases over and over, inaccurate info several reviews just call it Zoom , the poor and broken english time and time again, and the fact that almost EVERY positive review has a source of “invitation by the seller. They all give it 1-star. This is an elaborate scheme by Zoominfo to hide the legitimate 1-star reviews.

This company is so fraudulent and a total scam. It’s illegal to pay for or produce fake reviews to mislead consumers. Props to sitejabber for apparently having way more stringent qualification to screen out fake reviews. We should all report them to the FTC. I signed up for a free trial. Didn’t get a free trial. I got called by a dude who wanted to set aside 15 minutes for a videoconference meeting.

I agreed to it as I was curious about ZoomInfo. Well, between then and the time of the appointment, I looked them up. No thanks. So I emailed to let them know I was canceling the meeting. The guy called me from a spoofed number that matched my cell’s area code. Not a ZoomInfo corporate number mind you, a spoofed number close to my cell.

I usually regard those as spam, so I sent it to voicemail. Asked about rescheduling. I said, “So you call someone who’s business you want from a spoofed number? Thanks but no thanks. Haven’t heard from them since. But given the reviews here, I am guessing I might be harassed throughout the week. Not professional.

He also had no idea what my position was at a hotel Corporate Travel Sales Manager but insists that thousands of hotels use them. If plenty of hotels use you it’s mainly for leads of corporate travelers to try and secure business. He didn’t even bother to show me how the platform worked and instead ended the call abruptly saying let’s not waste anyones time. Horrible sales and customer service. Quite a joke.

Zooming gathers incorrect information on business revenue, business addresses, employee names, and more. It is all wrong. They are a complete joke and should be shut down. It should be illegal to do that they do. Someone needs to lock them up. I made the mistake of signing up for a free trial. Don’t do it! They hound you on the phone constantly.

Call after call from different numbers.

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